This Cookie Policy explains how CloudOU ("CloudOU," "we," "our," or "us") uses cookies and similar technologies when users visit our website, applications, and related services (collectively, the "Services").

This Policy should be read together with the CloudOU Privacy Policy and Terms & Conditions.

By continuing to use the Services, users consent to the use of cookies and similar technologies as described in this Policy, subject to applicable laws and user preferences.

Cookies are small text files stored on a user's device when visiting a website or using an online service.

Cookies help websites and applications:

• Recognize users
• Remember preferences
• Improve functionality
• Enhance security
• Measure performance
• Analyze user behavior
• Personalize experiences

Cookies may be temporary (session cookies) or remain on a device for a longer period (persistent cookies).

CloudOU may use:

Cookies

Small files stored on a user's device to improve functionality and user experience.

Web Beacons

Small graphic images used to understand user interactions and website performance.

Pixels

Technologies that help measure engagement with content, communications, and platform features.

Local Storage Technologies

Browser-based storage technologies used to retain settings, preferences, and platform information.

Analytics Technologies

Tools that help us understand how users interact with our Services and identify opportunities for improvement.

A. Essential Cookies

These cookies are necessary for the operation and security of the Services.

Examples include:

• User authentication
• Login sessions
• Security controls
• Fraud prevention
• Platform functionality
• Load balancing

Without these cookies, certain features may not function properly.

B. Performance and Analytics Cookies

These cookies help us understand how users interact with the Services.

Examples include:

• Page visits
• User navigation patterns
• Feature usage
• Session duration
• Error monitoring
• Platform performance measurement

The information collected is generally aggregated and used to improve the Services.

C. Functional Cookies

These cookies help remember user preferences and settings.

Examples include:

• Language preferences
• Accessibility settings
• Dashboard preferences
• Learning preferences
• User interface customizations

These cookies improve the overall user experience.

D. Personalization Cookies

These cookies may be used to provide customized educational experiences.

Examples include:

• Recommended courses
• Personalized learning pathways
• Saved progress
• Content recommendations
• User-specific settings

These cookies help deliver a more relevant learning experience.

E. Advertising and Marketing Cookies

CloudOU may use cookies to support marketing, communication, and promotional activities.

These cookies may help:

• Measure campaign performance
• Understand marketing effectiveness
• Deliver relevant communications
• Improve outreach efforts

Placeholder: Marketing and advertising technology providers to be listed upon confirmation.

CloudOU may work with third-party service providers who place cookies or use similar technologies.

These providers may support:

• Analytics
• Security
• Customer support
• Marketing
• AI-powered services
• Infrastructure monitoring
• Educational tools and integrations

Examples may include:

Users should review applicable third-party privacy policies where relevant.

Information collected through cookies may be used to:

• Operate and maintain the Services
• Authenticate users
• Improve website performance
• Enhance platform security
• Personalize learning experiences
• Analyze user behavior
• Develop new features
• Monitor platform usage
• Support customer service
• Conduct research and analytics

Users may manage cookies through their browser or device settings.

Most browsers allow users to:

• View stored cookies
• Delete cookies
• Block cookies
• Restrict certain cookie categories
• Receive notifications before cookies are stored

Disabling cookies may affect certain platform features and functionality.

Where required by applicable law, CloudOU will request user consent before placing non-essential cookies on a user's device.

Users may modify cookie preferences at any time through available cookie management tools.

CloudOU serves users across multiple jurisdictions.

Depending on location, users may have additional rights regarding:

• Cookie consent
• Tracking technologies
• Data collection practices
• Preference management

CloudOU will seek to comply with applicable privacy and data protection requirements in relevant jurisdictions.

Information collected through cookies is protected using reasonable administrative, technical, and organizational safeguards.

CloudOU takes appropriate measures to prevent unauthorized access, misuse, disclosure, or alteration of information collected through cookies and related technologies.

CloudOU may update this Cookie Policy periodically to reflect:

• Changes in technology
• New platform features
• Regulatory requirements
• Business practices

Updated versions will be published on the website and become effective upon posting unless otherwise stated.

For questions regarding this Cookie Policy, please contact:

Email: hello@cloudou.ai

Website: www.cloudou.ai